op77 Platform Privacy Notice

This page describes what we collect when you use op77 and how we keep that data protected. We operate op77 as an online gaming and sportsbook platform serving players in supported jurisdictions across Indonesia. Your account, deposits, withdrawals, and gaming activity generate data that we process according to this policy. We are transparent about what we collect, who we share it with, and what rights you have over your information.

We collect data to verify your identity, process payments, prevent fraud, and comply with local regulations. When you open an account on op77, you provide your email, phone number, and identity documents. When you deposit via DANA, e-wallet, mobile banking, or local payment, payment processors receive transaction details. When you play live-dealer games, our studios record video feeds and betting activity. All of this data is subject to the protections outlined below.

Our commitment is to use your data only for the purposes stated in this notice and to keep it secure. We do not sell your personal information to third parties. We do share data with payment processors, identity verification services, and our support team—all bound by confidentiality agreements. If you have questions about how we handle your data, contact our support team via live chat or email.

What We Collect on op77

We collect account information when you register. This includes your email address, phone number, full name, date of birth, and residential address. We use this data to create your account, verify your identity, and contact you about account activity or service updates.

We collect identity documents during account verification. You upload a national ID (KTP), passport, or driver's license, plus a selfie for facial verification. We store these documents securely and use them only to confirm your identity and comply with anti-money-laundering regulations. We do not share your ID images with third parties except where required by law.

We collect gaming activity data. When you play live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), we record your bets, hand outcomes, and balance changes. When you access our sportsbook (Liga 1, Piala AFF, Champions League), we log your market selections and stakes. This data helps us detect fraud, resolve disputes, and improve our platform. We retain gaming records for at least three years.

We collect support interaction data. When you contact our team via live chat, email, or phone, we record your messages, our responses, and any account changes we make. We use this data to resolve your issue and improve our support process. Support records are retained for two years.

How We Use and Protect Your Data on op77

We use your data for account management, payment processing, fraud prevention, and regulatory compliance. We do not use your data for marketing unless you opt in. We do not sell your data to advertisers or data brokers. We share your data only with service providers who need it to support op77—payment processors, identity verification vendors, and our support team.

We protect your data with encryption, secure servers, and access controls. Your password is hashed and never stored in plain text. Your identity documents are encrypted at rest and in transit. Our servers are located in secure data centres with physical access controls. We conduct regular security audits and penetration testing.

We retain your data for as long as your account is active, plus a retention period for legal and operational purposes. Account data is kept for three years after closure. Payment records are retained for seven years to comply with financial regulations. Gaming records are kept for three years. You can request deletion of your data subject to legal holds and regulatory requirements.

Your Rights on op77

You have the right to correct inaccurate data. If your name, address, or phone number is wrong, update it in your account settings or ask our support team to correct it.

You have the right to request deletion of your data, subject to legal holds. If you close your account, we will delete your data after the retention period expires, unless we are required to keep it for regulatory or fraud-prevention purposes.

You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data. Our support team can provide contact details for the relevant authority in Jakarta, Surabaya, Bandung, Medan, or Semarang.

Cookies and Tracking on op77

We use cookies to remember your login session, language preference, and betting history. These cookies are stored on your device and sent to our servers with each request. You can disable cookies in your browser settings, but this may affect your ability to use op77.

We use analytics tools to measure traffic, user behaviour, and feature usage. These tools may set cookies or use pixel tags to track your activity. We use this data to improve our platform and user experience, not to identify you personally.

Third-Party Processors

We work with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) who receive your transaction data. We work with identity verification vendors who receive your ID documents and selfie. We work with hosting providers who store our servers and databases. All processors are bound by data protection agreements and may not use your data for their own purposes.

Our servers may sit outside your jurisdiction. By using op77, you consent to your data being transferred to and processed in other countries. We ensure all transfers comply with applicable data protection laws.

Services are available only where local law permits. If you have questions about this privacy notice or how we handle your data, contact our support team. We respond to privacy inquiries within 14 days.